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Southeastern suburbs & Metropolitan Melbourne, Vic, Aus
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F.A.Q.
Frequent Questions
What is an RCD?
RCDs are safety devices designed to prevent death by electric shock.
These devices monitor the flow of electricity within a circuit. If the amount of electricity flowing into a circuit exceeds the amount leaving, the RCD automatically cuts the electricity supply within 10 to 50 milliseconds of detection.
An RCD is a life-saving investment for your family. To effectively reduce the risk of electric shock, RCD’s should be should be fitted to all power points and lighting circuits in your home.
To reduce incidents of electric shock, the Western Australian Government changed RCD regulations in August 2009. The legislation demands every sold or leased home be fitted with a minimum of two RCDs, which must protect all power points and lighting circuits.
To ensure that the RCD functions correctly, the test button must be pressed every three months. Pushing the test button simulates an earth leakage fault and indicates if the device operates correctly. Electrical clocks and timing devices may need to be reset after the test button has been pushed and the RCD turned back on.
If your RCD trips or will not reset, please don’t force it. There is either a fault on the circuit or with the RCD. Please contact us for an urgent appointment. If an appliance you need is on the problem circuit, try running an extension cord to another power point until we can sort out the fault for you.
For more information go to www.commerce.wa.gov.au/EnergySafety/RCD/
Is your work covered by warranty?
A 12 month warranty applies to all labour. Parts are covered by the manufacturer’s warranty and repair/replacement is made at the manufacturers discretion.
Why use an A grade electrican?
Never do your own electrical work, it’s illegal and can be deadly. If you are planning to have some electrical work done, you must employ a registered electrician. A licensed and qualified electrical professional will do the work to the required Australian Safety Standards. Always check their electrical license, it is your guarantee they are qualified and competent to undertake your electrical work and it provides you with avenues for recourse if something goes wrong. Whenever a licensed electrician completes any electrical installation work, they must provide a Certificate of Electrical Safety. This certificate assures you the work has been done by an appropriately qualified person and completed in accordance with the Australian standards required by the ESV. Any electrical work is also subject to an audit to check that it satisfies all Australian standards. At Tony Jiao Electrical we only employ Victorian registered electrical professionals. Requiring 4 years of classroom and hands-on electrical experience, a qualified professional is the only and legal way to go.
What do I need to know about smoke alarms?
Smoke alarms are an essential safety device for your home.
In 2009 it became compulsary for all houses, units etc being sold or rented to have smoke alarms fitted. Mains powered smoke alarms are wired into your house’s electrical system and have to be installed by a licensed electrical contractor.
All smoke alarms have a recognised service life of 10 years before they become unreliable. Smoke alarms therefore need to be changed every 10 years. For safety reasons, smoke alarms are fitted with a battery back-up. When the battery requires replacing, a warning beep will sound every 60 seconds for a minimum of 7 days.
How do I know if they are working? All smoke alarms are fitted with a test switch and FESA recommends all units should be tested monthly. If you are unable to do this yourself or find the smoke alarm does not sound, please call our office for one of our electricians to attend.
If the smoke alarm needs to be fitted to a positon where cables cannot be installed a smoke alarm powered by a 10 year life battery that cannot be removed from the alarm should be used.
Designed to be highly sensitive, smoke alarms sound a warning alarm when smoke is detected in the home. Due to their sensitivity, smoke alarms may detect smoke and moisture created by common household activities.
Smoke alarms must be regularly tested to ensure the alarm and batteries operate effectively. We recommend testing once a month as well as cleaning your alarm with a vacuum cleaner annually.
For more information see www.dfes.wa.gov.au (Department of Fire & Emergency Services)
Locality
Southeastern suburbs & Metropolitan Melbourne, Vic, Aus